FAQ

How long does it take to withdraw from VAULT Platform?
It depends on the size of the withdrawal. Transactions are fully automated and processed within 10-20 minutes normally unless it displays a message on the t...
Mon, 19 Jul, 2021 at 10:42 AM
Are the private keys held within the VAULT Platform?
No, the keys to the encrypted wallets are not stored on the platform. The private keys are obviously stored in the encrypted wallets, however, the wallets h...
Thu, 11 Feb, 2021 at 2:22 PM
Do you have a referral system?
Yes after signing up at VAULT you can find your referral links here: https://my.vault.investments/dashboard/referral/
Thu, 11 Feb, 2021 at 2:23 PM
Why should I share my referral link and who can I share it with?
You can share your referral links at any place you choose and with your family and friends or anyone that you believe would be interested in the content you...
Thu, 11 Feb, 2021 at 2:23 PM
I have a problem, How can I get help?
You can submit your support ticket using “Contact us” under the help menu on VAULT Platform: https://my.vault.investments/dashboard/. This will go directly ...
Mon, 25 Jan, 2021 at 2:35 PM